🔒 Privacy Policy

Last updated: 15 January 2026

1. Overview

Slotwise respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose information.

2. Information We Collect

a) Business & Account Information

  • Name
  • Email address
  • Company name
  • Service type (e.g. cleaning, lawn)
  • Team size and business preferences

b) Booking & Scheduling Data

  • Service availability
  • Booking preferences
  • Non-sensitive customer booking details (where provided by the business)

Slotwise does not require:

  • Government ID
  • Financial details (unless payments are later introduced)
  • Sensitive personal information

3. How We Use Information

We use collected information to:

  • Provide and improve the Slotwise service
  • Communicate with users about access, updates, or support
  • Understand usage patterns and improve product design
  • Respond to enquiries and feedback

We do not sell user data.

4. Sharing of Information

We may share information:

  • With service providers who help operate Slotwise (e.g. hosting, email)
  • Where required by law
  • With user consent

We do not share booking data with competitors or third parties for marketing.

5. Data Storage & Security

  • Data is stored using reputable cloud infrastructure
  • Reasonable technical and organisational safeguards are applied
  • No system is 100% secure, but we take security seriously

6. Access & Correction

You may request to:

  • Access personal information we hold
  • Correct inaccurate information
  • Request deletion (subject to legal or operational requirements)

Contact us to make a request.

7. Cookies & Analytics

Slotwise may use:

  • Essential cookies
  • Basic analytics (e.g. page views, anonymised usage)

We do not use invasive tracking or sell analytics data.

8. Data Retention

We retain data only as long as necessary to:

  • Provide the service
  • Meet legal obligations
  • Improve product quality

Early access data may be deleted or anonymised over time.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

10. Contact

For privacy-related enquiries, contact:

privacy@slotwise.com.au